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<div class="hero">
<div>
<h1>
Supercharge <span class="hero-title-gradient">utilization, M&A integration, and AI impact</span> at LJA.
</h1>
<p class="hero-sub">
LJA is an employee-owned, multi-disciplinary firm with ~2,000 employees across eight sectors and 25+ acquisitions in the last two years — but knowledge lives in too many places, Copilot hasn’t delivered, and utilization is stuck near ~70%.
</p>
<div class="pill-row">
<span class="pill">Lift utilization 3–5 pts by shrinking “search tax” and rework</span>
<span class="pill">Turn M&A sprawl into an integrated knowledge advantage</span>
<span class="pill">Make AI useful beyond Office: engineers, IT, and pursuits</span>
</div>
</div>
<div class="metric-card">
<div class="section-title">North-star impact for LJA</div>
<div class="metric-grid">
<div>
<div class="metric-label">Engineer time</div>
<div class="metric-value accent">+1–2 hrs / week</div>
<div class="metric-caption">
Per engineer by cutting time spent hunting for specs, drawings, and prior work — a 3–5% utilization lift in an employee-owned model.
</div>
</div>
<div>
<div class="metric-label">Proposals & RFQs</div>
<div class="metric-value accent">~50% faster</div>
<div class="metric-caption">
Auto-assemble resumes, project stories, and boilerplate from wins to raise throughput & win-rate with Land Dev & Public Works owners.
</div>
</div>
<div>
<div class="metric-label">IT & AI ops</div>
<div class="metric-value accent">L1/L2 deflection</div>
<div class="metric-caption">
Use Glean as the safe, enterprise AI layer for L1/L2 tickets, Copilot gaps, and AI experiments — governed centrally by IT & the AI Committee.
</div>
</div>
</div>
<p class="tagline">
Glean becomes the AI “system of context” across LJA’s Microsoft estate, file servers, ProjectWise/Ignite, Freshservice, Salesforce, and more — so every engineer, PM, and pursuit team has the full story in one place.
</p>
</div>
</div>
<hr class="divider" />
<!-- LJA today / What Glean is / Outcome targets -->
<section class="section-grid">
<article class="card">
<div class="section-title">LJA today</div>
<h3>High-performing, but constrained by knowledge friction</h3>
<p>
<span class="accent">Who LJA is.</span> Employee-owned consulting engineering firm across the Southeast & Texas; ~2,000 employees across eight core sectors (Public Works, Transportation, Land Development, Energy, Environmental, Surveying, Rail). Land Development is the biggest revenue driver and highly influential.
</p>
<p>
<span class="accent">How they grow.</span> 25+ acquisitions over the last two years with more planned — mostly smaller regional firms with their own tech stacks, SharePoint sites, file servers, and engineering systems.
</p>
<p>
<span class="accent">Where it hurts.</span>
</p>
<ul>
<li>Utilization hovering around ~70% — much of the “missing” 30% is non-billable search, onboarding, and rework time.</li>
<li>Knowledge fragmentation and “tribal knowledge” risk across autonomous BUs, regions, and acquired firms.</li>
<li>Proposal velocity strain and desire to get more bids out, faster, without sacrificing quality.</li>
<li>AI Committee has piloted Copilot for ~6 months with low adoption and unclear value; IT sees it as “very basic.”</li>
<li>L1/L2 ticket resolution is a 2026 priority for IT leadership, but knowledge is scattered across SharePoint, file shares, ProjectWise, Ignite, and Freshservice.</li>
</ul>
</article>
<article class="card">
<div class="section-title">What Glean is</div>
<h3>The Work AI platform built for firms like LJA</h3>
<p>
<span class="accent">AI system of context.</span> Glean unifies content, people, projects, and decisions in an Enterprise Graph — across M365, file servers, engineering repos, ticketing, CRM, and more — with real-time, permissions-aware security.
</p>
<p>
<span class="accent">Search + Assistant + Agents.</span> One interface where engineers can search, ask natural language questions, and trigger task-specific agents (e.g., “Find similar stormwater projects,” “Draft RFI response,” “Summarize spec changes since last issue”).
</p>
<p>
<span class="accent">Open and horizontal.</span> 100+ connectors and actions, multi-LLM support, and an agent platform IT can govern — so LJA can bring its own tools, models, and partner ecosystem (e.g., Alchemy) into one AI fabric instead of betting everything on a single vendor’s walled garden.
</p>
<p>
<span class="accent">Enterprise-grade security.</span> Single-tenant architecture, real-time permission sync, and Glean Protect guardrails so AI only shows what a user is allowed to see — critical for regulated projects, client confidentiality, and cyber posture.
</p>
</article>
<article class="card">
<div class="section-title">Business outcome targets</div>
<h3>Translate AI into utilization, velocity, and risk reduction</h3>
<ul>
<li><strong>+3–5 pts utilization</strong> by giving every engineer back 1–2 billable hours per week through instant access to prior designs, calcs, and decisions instead of re‑creating work.</li>
<li><strong>50% faster proposal cycles</strong> by auto-assembling resumes, relevant projects, and boilerplate from a unified knowledge base — matching what peer firms are already doing with Glean.</li>
<li><strong>IT & AI governance wins</strong> by consolidating “random acts of AI” into a governed platform, reducing shadow-GPT usage and oversharing risk while enabling high-value agents.</li>
<li><strong>Faster value from acquisitions</strong> by letting newly acquired teams search across legacy environments on day one, before tech stacks are fully rationalized.</li>
</ul>
</article>
</section>
<hr class="divider" />
<!-- High-value use cases -->
<section>
<div class="section-title">High-impact use cases for LJA</div>
<div class="usecases">
<article class="usecase-card">
<div class="usecase-label">Use case 01</div>
<div class="usecase-title">Engineer productivity & utilization</div>
<ul>
<li>Unified search across specs, CAD/PDFs, RFIs, submittals, and past projects — regardless of which BU or acquisition they came from.</li>
<li>“What did we do last time?” answers that pull in drawings, calcs, and narrative from similar projects with citations back to source docs.</li>
<li>Onboarding new engineers with self-service answers instead of constant interruptions to senior staff, lifting both parties’ utilization.</li>
</ul>
</article>
<article class="usecase-card">
<div class="usecase-label">Use case 02</div>
<div class="usecase-title">Proposals, RFQs & pursuits</div>
<ul>
<li>Auto-curate project write‑ups, resumes, and methods from prior wins by sector (e.g., Land Dev, Public Works, Transportation) into a first‑draft proposal package.</li>
<li>Reuse language and differentiators that worked for similar owners and project types instead of reinventing every time.</li>
<li>RFP / SOQ agents that cut assembly time from days to hours while improving consistency and win rate — already live at peer firms.</li>
</ul>
</article>
<article class="usecase-card">
<div class="usecase-label">Use case 03</div>
<div class="usecase-title">M&A knowledge integration</div>
<ul>
<li>Search across legacy SharePoint, on‑prem file servers, and tools like ProjectWise/Ignite as if they were one system — without forcing immediate migrations.</li>
<li>Quickly surface experts, precedents, and standards from acquired firms so their know‑how becomes an asset, not a liability.</li>
<li>Reduce risk that key knowledge “walks out the door” when local leaders or niche specialists leave.</li>
</ul>
</article>
<article class="usecase-card">
<div class="usecase-label">Use case 04</div>
<div class="usecase-title">IT, support & safe AI adoption</div>
<ul>
<li>L1/L2 support agent that suggests answers from Freshservice, runbooks, and prior tickets directly inside the help desk and Teams.</li>
<li>Governed alternative to ad‑hoc Copilot / GPT usage, with permissions, logging, and policy controls that meet LJA’s security bar.</li>
<li>Central AI hub IT can extend with new agents (e.g., spec/standard lookup, code compliance QA, “what changed between these drawings?”).</li>
</ul>
</article>
</div>
</section>
<hr class="divider" />
<!-- Lookalike customer stories -->
<section>
<div class="section-title">Lookalike stories LJA can point to</div>
<div class="ref-grid">
<article class="ref-card">
<div class="ref-tag">General contractor / consulting engineering peer</div>
<h3>McCarthy: from stalled Copilot trial to firm‑wide AI foundation</h3>
<p>
McCarthy, a large GC with heavy healthcare / education / infrastructure work, went from an underwhelming Copilot experience to a Glean deployment that became one of the most adopted tools in the company.
</p>
<ul>
<li><strong>North star:</strong> shrink “bid to breaking ground” cycle time by ~75% by attacking knowledge & coordination bottlenecks.</li>
<li><strong>Adoption:</strong> grew from ~20 early users to wall‑to‑wall rollout (thousands of employees) within months, with >80% weekly active usage.</li>
<li><strong>Time savings:</strong> hours back per employee per week by reducing search and rework — across field, PM, and back‑office teams.</li>
<li><strong>Agents LJA will care about:</strong>
<ul>
<li>Management System agent to interpret 2,000+ procedures and standards in real time.</li>
<li>CMiC ERP onboarding agent (YouTube‑style walkthroughs) used tens of thousands of times.</li>
<li>Benefits Q&A agent reducing HR question volume.</li>
<li>RFP automation and “SubScout” agents that assemble 10+ years of project history, contracts, and performance data into bid content in under an hour.</li>
</ul>
</li>
</ul>
<p>
This is the closest “storyboard” for LJA’s world: multi‑office, project‑driven, engineering‑centric, and initially disappointed by Copilot before pivoting to Glean.
</p>
</article>
<article class="ref-card">
<div class="ref-tag">Power & infrastructure consulting engineering</div>
<h3>Firms like Sargent & Lundy & Thornton Tomasetti</h3>
<p>
In Glean’s AEC & engineering focus area, nuclear / power engineering leaders like Sargent & Lundy and structural specialists like Thornton Tomasetti show how Work AI can operate in highly regulated, safety‑critical environments.
</p>
<ul>
<li>Unifying drawings, specs, codes, and procedures across nuclear, grid, and conventional power portfolios while respecting strict permissioning and QA requirements.</li>
<li>Helping engineers answer “what did we do last time on a similar unit / structure?” with full traceability back to licensed calculations and approved designs.</li>
<li>Supporting digital modernization programs and early AI initiatives without forcing engineers to change their core design tools overnight.</li>
</ul>
<p>
These stories give LJA’s IT, safety, and sector leaders confidence that Work AI can be deployed responsibly in complex, regulated engineering contexts.
</p>
</article>
<article class="ref-card">
<div class="ref-tag">Diversified industrial & M&A heavy</div>
<h3>Koch: using Glean to turn acquisitions into compounding value</h3>
<p>
Koch Industries uses Glean as an “Expert AI Assistant” across 1.2B+ documents, 15k knowledge workers, and 50+ enterprise systems — an extreme case of the M&A and BU fragmentation LJA is starting to feel.
</p>
<ul>
<li><strong>Pre‑deal:</strong> identify internal experts to vet new investment opportunities (e.g., wind, cyber) by searching skills and work history across the entire enterprise.</li>
<li><strong>Post‑deal:</strong> avoid rushing tech migrations by letting teams search across legacy and new environments on day one, accelerating value realization.</li>
<li><strong>Day‑to‑day:</strong> help engineers and business teams bring new products to market ~20% faster by shrinking information‑retrieval and coordination time.</li>
</ul>
<p>
For LJA’s pipeline of 20–30 acquisitions per year, Koch is a proof point that AI‑driven knowledge integration can scale without forcing every acquired firm into the same tools overnight.
</p>
</article>
</div>
</section>
<p class="footer-note">
Note: Metrics and stories above are drawn from Glean customer materials and internal value hypotheses; tailor which proof points you use based on audience (e.g., executive, IT, or practice leaders) and confidentiality needs.
</p>
</div>
</section>